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Contact MerryHug
For order, product, delivery or damaged-item support, email us at streetagencyusa@gmail.com and include your order number.
Last updated: November 5, 2026
Order and delivery questions
Email streetagencyusa@gmail.com with your order number, checkout email and the latest tracking status you can see.
Damaged or faulty arrivals
Contact us within 14 days of delivery with clear photos or a short video of the issue, the parcel and the shipping label. Eligible claims receive a free replacement.
Before you order
Questions about colors, packs or extras? Our FAQ covers the most common topics — and every pack detail is shown on the product page before you buy.