Delivery information
Shipping Policy
Tracked shipping is included on every MerryHug order, at no extra cost.
Last updated: November 5, 2026
Processing and delivery
Delivery normally takes 7–15 business days after dispatch. Remote destinations, customs, weather and peak periods may add time.
Tracking
Tracking is sent to the email address provided at checkout and may take a short time to show its first scan.
Address accuracy
Check your delivery details before paying. If an address is incorrect, email streetagencyusa@gmail.com immediately so we can help before dispatch.
Customs and import charges
International orders may be subject to local duties, taxes or handling fees unless checkout states otherwise.
Missing or damaged parcels
If tracking shows an unusual delay or your parcel arrives damaged, email streetagencyusa@gmail.com with your order number and photos so we can arrange a free replacement.
