The fine print
Terms & Conditions
These terms govern purchases made on the MerryHug store.
Last updated: November 5, 2026
Products and pricing
MerryHug is a U-shaped Christmas travel pillow with a printed winter scene, a soft border and a decorative bow. Prices are shown in US dollars and include tracked shipping. Pack prices are exactly as displayed at checkout.
Extras
Optional extras — Purchase Protection, Gift Wrap and the Mystery Box — are offered at checkout at the prices shown. The Mystery Box contains a surprise Christmas-themed item. Purchase Protection covers a free replacement if your order arrives damaged.
Orders and payment
Payment is processed securely at checkout. An order is confirmed once payment is completed and you receive a confirmation email.
Delivery
Tracked delivery normally takes 7–15 business days after dispatch. See our Shipping Policy for details.
Returns
We do not offer change-of-mind returns. Damaged arrivals are replaced free of charge — see our Refund Policy.