Helpful answers
Frequently Asked Questions
Everything you need to know before bringing Christmas comfort along for the ride.
Last updated: November 5, 2026
What is MerryHug?
MerryHug is a U-shaped travel pillow with a printed winter scene, a soft border and a decorative bow — made to bring Christmas comfort along for the ride.
Which colors are available?
Three: Ruby Red, Midnight Teal and Emerald Green. On the 2- and 3-pillow packs you can pick the color of each pillow.
What is included with each pack?
Every pack includes tracked shipping. The 2-pillow pack adds free gift wrap, and the 3-pillow pack adds free gift wrap and a mystery box with a surprise Christmas-themed item.
How long does delivery take?
Tracked delivery normally takes 7–15 business days after dispatch. Remote locations, customs, weather and peak periods may take longer.
Can I return my order?
We do not offer refunds for a change of mind. If an item arrives damaged, contact us within 14 days with photos so we can arrange a free replacement.
